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Whenever there is a big awards presentation there will
always be winners and losers, and very often there is
little in the way of explanation as to why some people
win and others don’t.
In a wider sense, of course, all finalists are winners
by virtue of the fact that they have made it to the
final event and can celebrate their success and the
success of their peers in the rarified atmosphere of
a gala dinner.
The club mirror Awards are no exception to the rule
and there are a lot of clubs who come back year after
year as finalists. For some, being a finalist is as
far as it goes, while for others it is just the beginning.
The National Motorcycle Museum in Solihull in the West
Midlands was the venue for this year’s knees up
and in a way it was spookily relevant for this year’s
winner of the Catering Club of the Year category. Relevant
is probably the wrong word, convenient is more appropriate
as Peter Hunt and his team from the King’s Heath
Cricket and Sports Club are literally down the road
in one of Brum’s suburbs.
For Peter Hunt, the club mirror Awards 2001 marked a
memorable and victorious moment in his career. As he
and his team filed into the main ballroom for dinner
they had little idea what was waiting for them as the
evening progressed.
Peter
Hunt
Club & Catering Manager
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Peter told me afterwards that it came out of the blue
and that he was not expecting it; he thought he might
win Promotion of the Year for his Australian food theme
night back in April this year. And why not? It was easily
one of the best theme nights I had attended and I edited
Pub Food magazine for six years, a magazine serving
an industry where theme nights are common place.
But no, it was not to be; that title went to Sheffield
University Student Union and, much to Peter Hunt’s
surprise, he took Catering Club of the Year for the
third time, beating last year’s winner, Walsall
Football Club, the Vauxhall Recreation Club and the
Rochdale Masonic Buildings in Rochdale, Lancashire.
It was an interesting year for the carting category
as all four finalists, except for Vauxhall Recreation
Club, had won the title before and any one of them could
win it again. It goes without saying that all four clubs
were excellent.
As a judge of the catering category, I have to visit
all the finalists and sample the food as well as conduct
a brief interview for club mirror to keep the readers
informed about the finalists concerned. I suppose the
only real ‘loose cannon’ this year was Vauxhall
– recently profiled in club mirror– simply
because it was an unknown quantity.
But Peter Hunt shone through for the third time and
no doubt will want to know why. It is important to point
out that the catering club category is judged by a panel
of people. One judge – yours truly – visits
each club, eats the food and conducts an informal interview
with the contestant and the others, armed with clubs
entry material, then assess all the finalists on their
merits and grill the on-site judge for his or her views
and observations.
So why did Kings Heath win again? For me, the clubs
success can be put down to one word: innovation. Well,
make those two words: constant innovation. In fact,
you’d better add a few more words. How about ‘high
quality, imaginative food’ and ‘friendly
and efficient service’?
While a lot of catering clubs rely predominantly on
attracting functions in the shape of official luncheons,
annual dinners, weddings and funerals – and there’s
nowt wrong with that, by the way – King’s
Heath tends to operate in a similar fashion to a community
pub, and, therefore, has to innovate constantly to keep
its members attention.
Traditional function catering represents ‘good
business’ for King’s Heath too and ranges
from simple buffets to full-blown four-course meals.
But don’t forget, this is a sports club first
and foremost and while there is a social membership
(for those who prefer to socialise rather than compete
in the numerous sports offered by King’s Heath)
a lot of people probably turn up to compete in a cricket
match or a game of bowls or a hockey tournament and
then go home and watch the telly.
It’s Peter’s job to inspire these people
to eat, drink and be merry and, judging by the amount
of people doing just that whenever I pop my head around
the door, he is succeeding.
Whereas other clubs promote their facilities to all
corners and then hope and pray that the local steel
works might use them for its annual Christmas party,
King’s Heath is very much an impulse purchase
based on whether Peter and his team are being imaginative
enough with both the food offering and the party ideas.
The impulsive nature of the club means that King’s
Heath is not static. It operates in the here and now
which puts added stress on all concerned.
While it is a club and not a pub, members can walk in
off the street in the same way that anyone can walk
into a pub. This year, my judging schedule, combined
with other travel-related business, meant that I judged
three of the four finalists over a weekend. I remember
thinking that if push came to shove, at least with King’s
Heath I could, if desperate, simply walk in off the
street and order a meal. I didn’t have to in the
end as Peter was around, but this does illustrate the
impulse purchase element of the business.
Members who do walk in off the street will find promotional
material on the tables advertising forthcoming events.
A lot of the events are food-related. There are, for
instance, 10 Diners Clubs in a year which focus on a
particular type of food be it Caribbean, Indian, Chinese,
Thai or Cajun, plus theme nights like the recent Australian
food theme event which was outrageously successful and
tremendous fun in the bargain.
Events like theses are advertised to members inside
the club and this is where Peter and his team have to
be innovative – if they’re not they won’t
attract business; it’s as simple as that.
King’s Heath is a three-pronged business: the
impulse purchase events like the Australian food theme
nights; function business (such as weddings and christenings
at weekends); and official sports club business (team
lunches and dinners).
In addition to good marketing, imagination and innovation,
another key to the club’s success is the quality
of the food. King’s Heath relies predominantly
on home-made food but does buy in ice-cream, desserts,
chilled chips and chicken nuggets. The small blackboard
just inside the door and to the left of the lounge bar
offers little warning of the culinary treats in store
for hungry members, but once they have tasted the food,
experienced the quality and, or course, the presentation,
then they know what to expect next time.
A recent £40,000 kitchen refurbishment has made
life a lot easier for King’s Heath’s chefs
and a dramatic refurbishment of the main function suite
has improved the experience tenfold for members attending
functions.
And now, with the 2001 club mirror Awards behind him,
no doubt Peter and his team at King’s Heath are
considering how to win for a fourth time in the 2002
Awards – which are under 12 months away.
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